UK motor insurers opt for ISO’s Claims Outcome Advisor

Insurance Services Office (ISO) announced that its ISO Claims Outcome Advisor (COA) is now the leading personal injury claims assessment solution for the UK motor insurance market.

According to the group, mostly in the top 25 UK motor insurance the use of one or another system to help in evaluating personal injury claims and 70% of this group have chosen COA.

The solution works by creating a database of historical wounds of financial firms in order to ensure the settlement is fair, consistent and appropriate.

It also claims to support the management of all aspects of the claim with a single system, from first notice of loss to final settlement.

COA has been launched in the UK in 2001 and growing steadily since its presence, gaining seven new customers in the last year alone.

ISO head Joe Pendle customer service, comments: "Although this is a great achievement ... We recognize that the market is still in flux and is likely to experience significant changes in the coming months and years."

The company claims that it has been "huge investment in the Certificate of Authenticity system and support staff

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